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Privacy Policy

Urban Zone Limited Trading as Livesey Shoe Comany is committed to protecting your privacy. This Privacy Policy forms part of our Legal Information and sets out how Urban Zone Limited Trading as Livesey Shoe Company handles data which identifies you.

About Us

Urban Zone Limited Trading as Livesey Shoe Company, company number 03301473.  The registered office: Jackson Stephen Limited, James House, Stonecross Business Park, Yew Tree Way, Warrington, Cheshire, WA3 3JD.

We are registered under the Data Protection Act 1998 and any information you supply will be treated in accordance with that Act.


Information gathered and its use

We receive and store any information you enter on our website, or give us in any other way, or provided by you when giving us feedback.

We use your contact details to communicate with you. We may also use your information to send you offers and news about Urban Zone Limited Trading as Livesey Shoe Company products and services. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out at info@liveseyshoe.co.uk. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.


Enquiries

When you enquire on our website, you provide your name, address, email address and other contact details these are the details that we will use to respond to.


Cookies

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics, which uses cookies. You may delete and block all cookies from this site, but parts of the site will not work.

Cookie NameDescription
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Site monitoring

When you use the site we anonymously record the details of the pages you look at. This data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enables us to improve the service we provide. This information is only used by ourselves and is not passed to any other party.

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.


Place of processing

The personal information held by us is held on and processed by computers situated in the United Kingdom.


Security

We do not store credit card details nor do we share financial details with any 3rd parties.

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains your responsibility:

  • to protect against unauthorised access to your log in details;
  • to close your registration and favourites screen when you are not using it.

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.


Links to third party sites

Our site contains links to other sites. The Urban Zone Limited Trading as Livesey Shoe Co is not responsible for the privacy practices, or the content, of those websites.


Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk